24/7 Account Access
Yes, you can make a deposit at an ATM • New: Mobile Banking Updates
"A long, long time ago" credit union members waited at the mailbox for their statement to arrive to find out how much money they had. Today members can access their ICCU accounts 24/7, online and realtime, in a variety of safe ways. To learn more, click on the links below or scroll down. If you have a question, ask -- no financial question is too silly.
"It'sMe247" Online Banking • Online Bill Pay • E-Statements
Shared Branching: Xtend • E-Alerts and E-Notices • Mobile Banking
VISA: Online/Realtime • CU Talk: Telephone Banking • Mortgage Balance
"It'sMe247" -- Free Online 24/7 Account Access
Log-In Instructions • Troubleshooting • Minimum Computer Requirements
ICCU is proud to offer a state-of-the-art service that is online, real-time and absolutely free!
If you already have a PIN number, or have recently opened your account and have been given instructions by a Member Service Representative, simply click on the link to the left to get started.
With internet access and a supported computer or SMART phone, you can do your credit union business at your convenience.
Online services include the ability to:
- Transfer money
- Check your balances
- Review transactions
- Sign-up for e-statements
- Pay bills online
- Re-order checks Sign up for e-alerts
*Minimum Requirements: The minimum requirements to use "It'sMe247" include a smart phone or computer with Windows 98 or newer operating system and an internet connection with the latest version of Internet Explorer, Firefox, Safari or Chrome, or Netscape Navigator. Browsers must also have session cookies and JavaScript enabled.
A 128-bit encryption is also required. To check your encryption level -- go to the Help Menu and choose "Help About" and look for a cipher strength or security notation indicating 128-bit strength.
We are sorry, but the Web TV is not supported. MacIntosh operating system may not be supported (although it may work with the latest Internet Explorer browser). Mac users please let ICCU know if it works for you.
Mobile Banking -- It's Free!
Having challenges?
Tip #1: Log out and try again.
Tip #2: Log into "ItsMe247" (online banking) from a desktop computer, and REGISTER your smartphone.
Having Trouble Logging-In to "It'sMe247?"
It Might Be Your Browser -- If you have an issue connecting with "It'sMe247," it could be that you are using an older web browser, and need to upgrade to a more current one. To upgrade, go to your browser's main website and download a free upgrade. Scroll above for information on encryption levels.
Fixes for SMART/Mobile Phones Users:
- If accessed previously, DELETE your browsing history and favorites link to this site.
- Rather than using your (former) favorites link, type-in the ICCU address: www.ICCUonline.com.
- Internet Explorer Users: Try using the mouse, rather than the "enter" key. It seems that IE doesn't recognize the "enter" key on some secured sites.
- For new phones, or those with issues: Register your Smart Phone online from a PC. Feel free to use the PC in the lobby of the Isabella Road Office. How to: Log-in to "It'sMe247" and hit "Go Mobile" in top right corner. You will be asked for specific information about your mobile phone. You can add up to three smart phones.
Fixes for Personal Computers and Laptops:
- Delete your browsing history. For many, just click on Tools then Options.
- Delete your "favorite" link to the page (if applicable) as the URL has changed slightly.
- Type ICCU's address website address into your web browser = www.ICCUonline.com
- Internet Explorer Users: Click the mouse, rather then "enter" key. It seems that IE doesn't recognize the "enter" key on some secure sites.
"It'sMe247" -- Log-In Instructions |
If you are not able to use the links and follow the prompts, please contact ICCU (989) 773-5927 to activate your account, or see instructions above.
** NOTE: If you have three unsuccessful login attempts, click "I forgot my password" and answer all three challenge questions to reset your password. Otherwise the system will lock you out, and you will need to contact ICCU (during business hours) to have the password reset. If you have problems, please contact ICCU. |
Online Bill Pay Service through "It'sMe247"
- Save time
- Save money
- Save trees
Get Started: To start paying bills online, login to"It'sMe247" and click on "Pay Bills" under the "Your Accounts" column, and follow the simple instructions. See the notes below regarding payment options.
If you have any issues or challenges, please contact ICCU at 989-773-5927, as your account may need to be reset.
Save Stamps: You can pay your bills online at the click of a button. You can pay anyone, from the phone company to your babysitter, anywhere in the U.S.A.
Many Payment Options: You can set up re-occurring payments, future payments and/or send a single check to your sister, while maintaining complete control of your account.
Payments are processed through CheckFree, one of the nation's largest payment providers. Depending upon the vendor or person you are paying, a physical check may be mailed -- which means your payment may be posted a few days following the date you requested. The funds will not be deducted from your account until the payment is made, so please make a note of any pending/outstanding payments to avoid overdrafts.
Continue to check the payment option list, as the list is updated often.
NOTE: *Personal accounts receive bill pay free if actively using at least once a month. Business account holders pay a nominal fee of $3.00 per month plus $0.40 per payment. In the event that no payments are made in a given month, an inactive fee of $5.00 will be assessed on both personal and business accounts.
For additional questions, support or assistance, please contact Member Services at 989-773-5927.
CU*TALK Touch-Tone Teller: 877-557-0547
FREE: From any touch-tone phone you access your ICCU account, and do the following:
- Check your balances
- Transfer money
- Review recent transactions
- Have a check mailed from your account
You will need your account number and PIN (Personal Identification Number) to use this service. For new users: The default PIN is the last four digits of the primary member's social security number. You will be asked to change your PIN once logged-in for added security.
All users will be required to change their PIN during their initial login. Expect a message that says "Your PIN has expired" and be ready enter a four digit number.
Note: Choose your PIN carefully and avoid using the last four digits of your Social Security number, or a number easily identified like your birth date, etc.
Note: Existing members who have not used the service must call the credit union (during business hours) to have their account activated.
Touch-Tone Teller Instructions
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NOTE: The default PIN for your first login is the last four digits of your* social security number. For security, if it has been 60 days since your account open date (or last use of the touch-tone system), you will need to contact the credit union to have your account activated before you will be able to use the touch-tone system. *= primary member
Common ICCU Account Suffixes: Share/Savings...................000 |
E-Statements
You can easily access your current and archived statements through ICCU's secure server. ICCU has security features and firewalls in place to protect your account information. Your credit union also has an annual Information Technology (IT) review, where the system is tested. There have not been any problems, issues or concerns.
SAFE: There is a three step verification process that you must establish, so unless you share it - you are the only person able to access your account information on-line.
FAST: Statements are available much quicker than regular mail, typically 4-6 days quicker. And, with "It'sMe247" you can check your account as often as wish, as many times a day as needed.
ECO-FRIENDLY: No paper will be used to send statement or gas burned for postal delivery. You can print only what you need, when you need it.
EASY TO ACCESS: View recent statements from any web connection (around the world) through "It'sMe247." Statements are also archived, so you can go back and check a previous month easily and quickly.
ANNUAL TAX STATEMENT: All financial institutions are required to send year-end statements for tax purposes. Please keep your address, phone and e-mail address current.
E-Alerts & E-Notices
Tired of rushing in to the credit union or your computer only to see that the direct deposit you had been expecting has not been deposited yet? Relax and enjoy a bit more of your day with our new e-alerts and e-notices.
With e-alerts, you will be notified by email (in a secure format) when certain transactions occur. So you can know when an ACH transaction (direct deposit or payment) occurs going in or out, or when your account balance gets to a certain dollar amount. You can even be alerted when your loan payment is due and set up reminders up to 15 days before its due. You can pick which transactions you would like to be notified about in the preferences section of "It'sMe247" or by speaking to a teller when you next come in to ICCU.
E-notices allow us to contact you quicker if there is an issue with your account, rather than waiting for the notice to come in the mail. That way it can be handled in the most efficient way possible. For more details ask any teller or member service representative.
VISA Account Access: Online, Real Time!
You can check your balance, view your statement, verify purchases or pending payments -- all online on your schedule from any computer or phone connected to the internet.
To enroll for this free service, click on the "It'sMe247" "log in" on the home page. Mobile phone users may also access this by clicking on the "mobile banking" button to access.
Xtend: Shared Branching
You can access your ICCU account at more than 160 Shared Branching (Xtend) locations across the USA. This cooperative partnership was created to assist credit union members, and is available at no cost to you.
Before you travel, save the link below on your mobile phone.
Copies of the Location Guide are available at an ICCU office.
Note: Shared Branching Guides and locations are updated often, so check back!
Click here to find a credit union shared branching location near you.
Shared Branching Security
If you visit a Shared Branch, which is another credit union offering transactions for ICCU members (at no cost to you), please be aware that increased privacy controls have been implemented for all Xtend Shared Branch locations.
You will be asked the following to verify your identity when doing an ICCU transaction at a Shared Branch:
- Account Number: Your ICCU account number (or account card)
- Identification: A valid drivers license, or other valid form of ID with picture
- Code Word: A one or two word "code" that you may have created
- Security Questions: Anwers to verify your identity comparing the information on file at ICCU.
Code Word: To add or update a ICCU code word, or to update your information on file, log into "It'sMe247" ICCU's free online banking. Once on your account page, click on "preferences" (top right); then "My Personal Information" (left).
If you need help, contact ICCU at 989-773-5927 during business hours.
What is Shared Branching? The ability to conduct transactions on your ICCU accounts at 160 credit union locations through the United States. This FREE service is part of a cooperative venture, that started with Michigan Credit Unions. For a complete list of Shared Branching (Xtend) locations, click on the logo to the left.
