Schemes, Scams & ID Theft
The FBI has recently identified a new scam where the fraudsters intercept legitimate emails and create fake emails to get money, goods, or other information. Click here for more details.
November 18, 2013:
ICCU has been notified of a text message sent out to many people stating "ICCU ALERT: Your CARD is INACTIVE. Please call 989-630-40**." This is not from ICCU, please do not call the number and delete the message right away. ICCU will never contact you via text message regarding your ATM, debit, or VISA card.
Never give out any account information to anyone you do not know. If your receive this text message or any other suspicious message, please call ICCU at (989)773-5927 before responding.f you receive any emails, text messages, or phone calls that look suspicious, ask for your personal information, or want you to send money anywhere in order to get "reimbursed" at a later date, you are advised to "hit delete" and not respond to the links provided. Please know that you will never receive an email from your credit union regarding potential fraudulent ATM/Debit transactions -- your credit union will CALL YOU by telephone, if there is an issue.
An example of a scam email could begin with, "To protect your account, we monitor your ATM/Debit card transactions for potentially fraudulent activity. The company your credit union works has subscribed to this monitoring service." It then lists transacations, countries and amounts, and asks the consumer to click on the links provided.
Please do NOT click on the links, or provide your information -- just hit "delete." If at any time you receive a communication regarding your account, before responding, contact ICCU to verify. Scammers are becoming incredibly creative in their techniques. Outsmart them by hanging up or deleting the message.
Students and ID theft
Young people, under the age of 25, are the fastest growing segment of the US population to have their identity stolen. Encourage the young people in your life to review their credit report for free. ICCU will also help, just stop by the Isabella Road office for a FREE CREDIT REPORT REVIEW with a loan officer -- it takes about 20 minutes.
Basic Tips to Protecting Your Money and Identity:
- Trust your gut. If something doesn't feel right, it most likely is not.
- If in doubt about an "offer" -- just hit "delete" or simply hang up.
- Have a question? Call your credit union. As ICCU says, "no financial question is too silly"
- Not all websites are legitimate, although they may appear to be legit, they may be fakes. Click carefully.
- Monitor your ICCU account -- daily if possible, using "It'sMe247"
Spot Fake Payments in Mailbox: AARP Article titled "Reality Check" by Sid Kirchheimer
The Latest -- Schemes and Email Scams:
Here are some warning signs of telemarketing fraud—what a caller may tell you:
- "You must act 'now' or the offer won't be good."
- "You've won a 'free' gift, vacation, or prize." But you have to pay for "postage and handling" or other charges.
- "You must send money, give a credit card or bank account number, or have a check picked up by courier." You may hear this before you have had a chance to consider the offer carefully.
- "You don't need to check out the company with anyone." The callers say you do not need to speak to anyone including your family, lawyer, accountant, local Better Business Bureau, or consumer protection agency.
- "You don't need any written information about their company or their references."
- "You can't afford to miss this 'high-profit, no-risk' offer."
If you hear these or similar "lines" from a telephone salesperson, just say "no thank you" and hang up the telephone.
Phone Scam: An ICCU member called to tell us that someone posing as the "Federal Banking Security Office," called her to say that "they wanted to help her stop money being withdrawn from her account." They asked for her account information, and fortunately she was smart enough to say "I am going to call my credit union first, to check it out." As she finished the sentence, the caller hung up on her. Keep in mind...ICCU will not call you to ask for your account information, we have it.
Email Scam: Take a Survey: The FDIC (Federal Deposit Insurance Corporation) has notified financial institutions that fraudulent emails are being sent across the nation. Although NCUA (National Credit Union Administration) insures credit unions, and the FDIC insures banks -- many are confused, and assuming the emails are from their credit union, which they are not.
The emails ask consumers to "take part in a five question survey," and "will put $50 into your account as a thank you." The consumer is then directed to a link that appears legitimate, but it is NOT. It is a fraudulent link, designed to gather your information. The "survey" asks for personal account information. Do not click on it, or give personal or financial information.
- If you receive an email like this, asking for your personal information, do NOT respond.
- Never, ever, ever give your account number or any personal information through a weblink.
- The FDIC, the NCUA and your credit union do not solicit consumers with emails asking for account information.
Placing a Fraud Alert on Your Credit Report; The resource, "Take Charge: Fighting Back Against ID Theft" (left) offers step-by-step instructions on page five regarding how to place a fraud alert on your credit report, and review your credit report.