Since 1958, our mission for our community has been building lifetime member relationships as a trusted financial partner. Although COVID-19 has changed many things, our commitment to being your financial partner through this time has not. We understand that the most important service that we can provide to you during these uncertain time is help, guidance, and up to date information all in one place, as well as (of course) convenient access to your accounts. Please let us know if you are experiencing financial hardships. We have programs in place designed to help you. Your credit union is here for you.
Update as of May 21, 2020
Even though our lobbies are closed, ICCU is still working hard for you! Remember, you can still access your credit union account by using It’sMe247 online or mobile banking, calling us at 989-773-5927, or visiting either of our drive-thru locations. If you are having, or anticipate that you will have, trouble paying your ICCU loan payment or other household expenses, please talk to us! We have programs in place that are designed to help you including a low-rate personal loan, payment deferrals, and Certificate of Deposit fee waivers.
While we continue to watch local and state developments closely, we have developed a plan to reopen our offices in phases once it is safe to do so. First, we will offer expanded appointments to allow scheduled visits for any transactions or services normally available in an ICCU office. Please know that masks will be required for anyone who is in a shared space of the credit union. For positive identification and security purposes, hats, hoods, and sunglasses will be prohibited, and we may ask that you briefly lower your mask to show us your face before completing your request.
ICCU’s second phase of reopening will be partially open lobbies with a limited number of physically-distanced members allowed in the lobby at any given time – no appointment necessary. We will continue to require masks inside of our offices, encourage hand sanitizing, and will continue with frequent disinfection efforts.
Even when we fully reopen, we encourage you to “love your neighbor,” and continue to bank online or use ICCU’s drive-thru as much as possible. We know you have many options when deciding on a financial institution, and we’re glad you chose ICCU! #StrongerTogether
Best wishes for your good health,
President & CEO
Isabella Community Credit Union
Update as of May 14, 2020
Even though our lobbies remain closed, we are here to serve you! Give us a call, apply for a loan or membership online, stop by our drive-thru locations, we are happy to help with your financial needs. Please remember, if you are an ICCU Visa Credit Card holder, payments are not required for April and May. If you find yourself anticipating financial difficulties due to loss of income from COVID-19, please talk us. We have been working hard behind the scenes to design programs to help you, including payment deferrals, Certificate of Deposit fee waivers, a low rate personal loan for household expenses, and other creative ways to help as much as we can during this tough time.