Career Opportunities

Isabella Community Credit Union is a vibrant, growing credit union located in the heart of central Michigan. With a collaborative team culture, ICCU employees strive to take the best possible care of the members they serve, fulfilling the credit union member promise to help simplify your financial life, always work in your best interest, and partner with you to achieve financial success. ICCU has a competitive wage and excellent benefits package to include medical, dental, optical, and life insurances, short and long‐term disability, 401k match, and paid time off.

 

Business Development Officer

Are you a dynamic and results-driven professional with a passion for delivering credit and deposit solutions for small to large businesses? Join ICCU, a growing community-focused financial institution as the Business Development Officer. We are seeking an individual who embodies personal integrity, thrives in a collaborative culture, and is committed to supporting the financial needs of business members.

Responsibilities:

  • Business Development – Identify and cultivate new commercial lending and deposit opportunities within the community to grow the credit union’s deposits and commercial loan portfolio.

  • Relationship Management – Build and maintain strong relationships with existing and potential commercial clients. Provide exceptional service to ensure business member satisfaction and retention.

  • Credit Analysis – Assess the creditworthiness of potential borrowers, analyze financial statements, and conduct risk assessments to help make informed lending decisions.

  • Loan Structuring – Work closely with business members to structure loan packages that meet their business needs while aligning with the credit union’s risk tolerance.

  • Collaboration – Collaborate with internal and external teams, including credit analysts, underwriters, and loan processors, to ensure smooth and efficient loan processing and fulfillment.

  • Regulatory Compliance – Stay informed about relevant regulations and ensure all commercial lending activities comply with the applicable laws and policies.

  • Market Research – Stay abreast of market trends, industry developments, and economic factors that may impact commercial lending opportunities.

The ideal candidate:

The ideal, goal-oriented candidate will have a bachelor’s degree in finance, business administration, or related field. A minimum of 3 to 5 years of experience in commercial lending or business development in the financial services industry. A strong understanding of financial analysis, credit risk assessment, and loan structuring. Excellent communication and interpersonal skills. A proven track record of meeting and exceeding business development targets. Knowledge of regulatory requirements related to commercial lending. The ability to work collaboratively in a team-oriented environment.

Competitive wage and excellent benefits package to include medical, dental, optical, and life insurance, short and long-term disability, 401k match, paid time off, professional development opportunities, and a positive and collaborative work culture.

If you are an engaged, community focused professional looking to make a meaningful impact on the lives of others we invite you to apply for the Business Development Officer position at ICCU.

If interested, please send a resume and cover letter to apply@iccuonline.com.

Member Support Specialist

Are you a dynamic and results-driven individual with a passion for helping members receive fast, courteous, and accurate service? Join ICCU as a full-time Member Support Specialist. We are seeking an individual who embodies personal integrity, thrives in a collaborative culture, and is committed to supporting the financial needs of our members. 

Responsibilities:

  • Assisting members and employees with telephone calls, chats, emails, and texts, answering questions about products and services, and resolving problems.

  • Identifying opportunities to cross-sell additional products or services to members.

  • Conferring with members by telephone, chat, email, or text to provide information about our products or services.

  • Maintaining accurate member account information and preparing required reports.

The ideal candidate:

The ideal, goal-oriented candidate will have a high school diploma or GED or a combination of education and applicable work experience. Ability to work well within a team or individually, and provide friendly, prompt, professional, and accurate service and support to all members. Strong organizational and communication skills are a must. 

Competitive wage and excellent benefits package to include medical, dental, optical, and life insurance, short and long-term disability, 401k match, paid time off, professional development opportunities, and a positive and collaborative work culture.

If you are an engaged, community-focused individual looking to make a meaningful impact on the lives of others we invite you to apply for the Member Support Specialist position at ICCU. To submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this role please email your information to apply@iccuonline.com.

Part-Time Member Service Representative

If you share our passion for serving others, then ICCU is the place for you to build a rewarding career. We are currently seeking enthusiastic, motivated, and qualified applicants for a part-time Member Service Representative. The qualified applicant will provide efficient, courteous, and outstanding member service in a member-facing environment.  

As a Member Service Representative, you will:

  • Assist members with all aspects of member service, including over-the-counter financial transactions involving cash, negotiable instruments, and account maintenance

  • Maintain accuracy in the posting of transactions and balancing a cash drawer and daily work

  • Assist members with opening/closing accounts

  • Identify cross-sell opportunities by building rapport with members and promoting ICCU products and services

  • Complete ongoing specialized training requirements

The ideal candidate will possess:

  • Ability to work independently and as a team

  • Excellent attention to detail

  • A high level of professionalism and communication skills

  • The ability to exercise good judgment and problem-solving skills

Candidate must have superior communication, math, and computer skills. Prior experience in a credit union environment is preferred. One to twelve months of similar or related experience is required. Commensurate work experience and/or applicable job-specific training will also be considered. In addition to the tremendous opportunities that exist within the organization, ICCU offers competitive wages and an exceptional benefits package.

If interested, please send a resume and cover letter to apply@iccuonline.com.